This policy explains what personal data PrepWise collects, why, and what you can ask us to do with it. PrepWise is operated by PrepWise LLC, 12 Daniel Road, STE 318-613, Fairfield, New Jersey 07004, USA, which is responsible for your data. Questions go to info@prepwisecourse.com.
1. What we collect
- Your account: your name and email address.
- Your plan: which plan you are on, when it renews, and your payment history. Card details are entered on Stripe's form and stay with Stripe; we never see your full card number.
- Your learning: your progress, answers, scores and exam results in the courses.
- Messages you send us: your name, email, the topic and the message, when you use the contact form.
- Technical data: the IP address, browser and device information needed to run the service and keep it secure.
2. Why we use it
- To give you access to the courses in your plan and show your progress.
- To bill your plan and handle changes and cancellations.
- To answer your messages.
- To send you emails about your account and your plan.
- To send you news and offers, only if you agreed to receive them. You can unsubscribe from any of these emails at any time.
3. Who we share it with
We do not sell your personal data. We share it only with the services that run PrepWise for us:
- Teachfluence, the platform that hosts the website, the courses and your account, and sends our emails.
- Stripe, which processes payments.
4. Cookies
The PrepWise website loads no analytics and no advertising trackers. Signing in uses the cookies needed to keep you signed in.
5. How long we keep it
We keep your account data while your account is open, and for one year after you close it. Payment records are kept as long as tax law requires.
6. Children
PrepWise is not intended for children under 13, and they may not create an account. We do not knowingly collect personal data from children under 13. If we learn that a child under 13 has created an account, we will delete it and its data. A parent who believes this has happened can email info@prepwisecourse.com.
7. Your choices
You can ask us to show you the data we hold about you, correct it, or delete your account and its data. Email info@prepwisecourse.com from the address on your account.
8. Changes to this policy
If we change this policy, we will post the new version here and tell you by email before a material change takes effect.